Woo, Wow, and Win

What they're saying about Woo, Wow, and Win

“Recommended!”Andy Polansky, CEO of Weber Shandwick, 16 Books That Top CEOs Think You Should Read, Inc.

“They might be on to something!”Roger Trapp, contributor, Forbes Magazine

“It’s a must read!”Bill George, Senior Fellow at Harvard Business School

Woo, Wow, and Win shows how any business can use Service Design”Geoffrey Moore, author, Zone to Win

“An idea whose time has come”Marshall Goldsmith, executive leadership coach

“A long overdue manual for using the cohesiveness and power of design thinking to optimize every interaction your business has with its customers”Beth Comstock, Vice Chair, GE

“The book that service business executives have been waiting for”Ram Charan, advisor to CEOs and boards

“It is a book I hope every leader in every service business reads and acts upon”Tim Brown, CEO of IDEO

“A roadmap for success”Steve Case, Chairman and CEO of Revolution

Copyright © Thomas A. Stewart and Patricia O'Connell. All rights reserved.